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Cancellations and Returns

Cancellations and Returns



Hopefully you won’t need to return an item, however, if you do it is our aim to make this as simple as possible.


Under our 14 Day Money Back Guarantee you can cancel your order and return unwanted goods for FREE. Items should be unused, in a saleable condition, with their original packaging and with all component parts and any promotional items received.


Certain items are excluded from the guarantee. These include audio accessories and customised goods unless faulty.


You should include paperwork with your original order number stated. We recommend using Royal Mail; either the Recorded or Special Delivery services in all cases.


Please notify us of returns in advance via email or phone 01480 407740.



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